Forest City

Credit card processing in London.

London businesses are paying too much in processing fees — and getting nothing back from the big banks and Square. Dough is a Canadian processor that lowers your rates AND reinvests our margin into your business. Free websites, free social content, real human support. From Byron to Masonville to Old East — we process for businesses across every neighbourhood.

Canadian processor 2-3 day switch Free Boost perks
Get Your Quote

See what your London business would save

Send us your last statement. We'll review it, run the numbers, and tell you straight what you'd save with Dough. No commitment, no pressure.

Built for London businesses

A Canadian processor that picks up the phone. Not a 1-800 queue.

Dough is a Canadian payment processor based in Hamilton, Ontario — just down the 401. We serve London businesses the same way we serve every business across the country: real people, real conversations, lower fees, and a Boost program that gives back free websites and content based on your processing volume.

London's economy is its own beast. Health sciences and manufacturing keep the lights on. Western and Fanshawe pump in students and the businesses that serve them. Richmond Row, Wortley Village, and Old East have their own retail rhythms. The trades along Wonderland and Veterans Memorial are busy year-round.

We get how that mix works — and we have local references across the GTA, Hamilton, and Southwestern Ontario who switched and saved. When you call us, you get a real person who knows your business.

2-3 days
Average switch time
3x
Canadian Choice Award winner

What you get as a London merchant

  • Lower processing fees on every transaction
  • Real Canadian support — call and get a human
  • Boost program: free website, free social, free GPT
  • Surcharging or dual pricing if it fits your business
  • Switch in 2-3 days without changing your bank account
Industries we process for in London

If you run a London business, we probably process for one like it.

London's mix runs from health-science offices to manufacturing shops to Old East retail to professional services downtown. From Byron to Masonville — we process for shops, trades, and offices across every neighbourhood.

A real Dough merchant

Ron's Transmission switched from Chase. Saves ~$800 a month.

Ron ran a transmission shop with high-ticket repairs. Chase had been creeping his rates for years. Statements were a mess. He couldn't tell what he was actually paying.

"

We were with Chase for years. Statements were a mess, fees kept creeping up. Switched to Dough and within a month I was saving real money. Plus they built our website for free.

Ron Ron's Transmission · Auto repair

The switch

Previous processorChase
Monthly volume~$50,000
Old monthly fees~$1,500
Dough monthly fees~$700
Monthly savings~$800
Annual savings~$9,600
Boost perk earned5-page website
The Boost program

London businesses don't just save on fees. They get their margin back.

Every dollar of margin we make on your account gets reinvested into your business. Free websites, free social media content, free custom AI tools, free Google review cards. The bigger your volume, the bigger the perks.

Free website

A real, professional website — 1, 5, or 7 pages depending on your volume tier. Hosting included at Pro and Premium.

Monthly social content

8 to 12 posts a month for Facebook and Instagram. Real graphics, real copy, scheduled and ready to post.

Custom AI tool (GPT)

A business-specific AI assistant trained on your services, hours, FAQs. Handles your customer questions automatically.

Google review cards

Tap-to-review cards at every Boost tier. Customer taps their phone, leaves you a Google review in 10 seconds.

See the full Boost program →
vs the big banks

London businesses are switching to Dough from TD, RBC, BMO, Scotia, and Chase.

The big banks built their merchant services for downtown Toronto. London gets the leftover template. Here's what changes when you switch to a Canadian processor that actually picks up the phone.

The big banks

What you get with the big four

  • 1-800 support that takes 40 minutes to reach a person
  • One pricing model — tiered — designed to hide markup
  • No flexibility to switch to surcharging or dual pricing
  • Junk fees pile up — PCI, statement, batch, network access
  • No perks. You give them your fees, you get nothing back.
  • "Account manager" who left two years ago and was never replaced

Dough

What you get with us

  • Canadian-owned, real human you can call directly
  • Three pricing models — surcharge, IC+, flat — pick what fits
  • Surcharging or dual pricing built-in if it fits your business
  • Most monthly junk fees stripped out, what's left is honest
  • Boost program gives back free websites, social, GPTs
  • Fast onboarding — 2-3 days from start to installed
FAQ

Common questions from London business owners

Do you serve London, Ontario businesses? +

Yes. We're a Canadian processor based in Hamilton, Ontario — about two hours east on the 401. We serve London businesses the same way we serve businesses anywhere in Canada: real Canadian support, fast onboarding, and Boost perks based on your processing volume.

Can I get an in-person meeting in London? +

We do most of our onboarding by phone and email, but for larger merchants in London or Southwestern Ontario we'll come in person when it makes sense. Either way, you get a real human — not a call centre.

How fast can a London business get set up? +

Two to three days from start to installed. Terminal ships overnight, programmed and ready to go. Your bank account doesn't change. Your bookkeeping doesn't change. Just the processor and the terminal.

Do you process for London restaurants, trades, and retail? +

Yes. We serve every industry across London — auto repair, trades, restaurants, salons, retail, professional services, health and wellness, dental, veterinary. The only verticals we don't underwrite are high-risk industries like CBD, firearms, gambling, and adult.

Do you offer surcharging for London businesses? +

Yes. Surcharging is legal in Ontario, which means London merchants can run a 2.4% credit card surcharge program and effectively pay $0 in processing fees on credit transactions. It works especially well for auto repair shops, trades, and high-ticket service businesses. Read our full surcharging guide for the details.

What if my business is in St. Thomas, Strathroy, or somewhere outside London? +

Same deal. We serve all of Southwestern Ontario including London, St. Thomas, Strathroy, Komoka, Dorchester, Ingersoll, and Woodstock. Nationwide processing — local support.

Also serving

Other Ontario cities Dough serves

London businesses, let's make more dough.

Send us your last statement. We'll review it, run the numbers, and tell you straight what you'd save. If we're not the right fit, we'll tell you that too. No commitment, no pressure, no spam.

#teamsmallbusiness